![]() If there won't be any impediments, we will refund your money. Within 14 days from receiving your parcel, we will check the state of the product (if it hasn't been worn or damaged).ĥ. Add a note inside the returned box with all the necessary information: your order number / surname and that it is a return for a refund. Keep the tracking number of parcel.Ĥ. In this case, you will be responsible for covering the return shipping fee.ģ. Please protect properly your product in a package. Send us back the product that you purchased in its original state, not damaged and not worn, with all the labels. According to existing valid regulations, within 30 calendar days from the product's delivery date, you have the right to return it without giving any reasons and withdraw from the contract.Ģ. Yes, it is possible, our products are shipped from different warehouses which can cause a slight delay between the two deliveries.Products from the category "Mask" can not be returned for hygienic reasons. ![]() I only received part of my order, is that normal? It's very simple! You can send us a mail i after-sales service is present 24/24H and 7/7d. You just have to send us your request by email to it will be processed as soon as possible. ![]() ![]() I am not satisfied with my product, how can I get a refund?ĭon't worry, getting a refund is possible if you respect our terms and conditions of use and have a valid reason. ![]() Yes. You will find a money convertor if you scroll at the bottom ob the website. These platforms are the leaders in online payments, and are external to our servers, which is why we have no access to your information (Credit card number, bank account number, password.). Of course, all payments made on our site are 100% secure via Paypal and Stripe. ![]()
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